eBay is one of the top online buying and selling platforms in the world with over 171 million active users. Selling your unwanted items on eBay is a great way to get rid of them and a good way to get a feel for eBay and its selling process. There are people who sell multiple items and make enough money to quit their jobs. If you know what you are doing eBay can be a great way to earn some extra money.
1] Pick a niche
When selling online there are so many selling items that are popular, this could also make you think about selling the exact same products. Products like iPhone – Android cases, chargers and more. There is a lot of competition in these areas so it may be better to find a niche and start selling there. This way you can build up your selling reputation and authority. Once you feel you are in a strong position you can then sell in competitive spaces. Selling in these competitive spaces when starting can make it hard to get noticed.
2] Do some research
Before selling your products in your selected niche, do some research. Look to see which products sell more than others, when they sell best and what variety (colours, sizes) sell best. Look at as many products you can and try and sell better quality and more variety. Once you make a sale and your customers see how good your product is you can get repeat orders. I once sold a high quality product on eBay at the same cost as other less superior products and my customers saw how good my product was and they ordered my item in large quantities.
3] Look for suppliers
This can be the hardest thing. Finding the right supplier to supply your products on time and in the quality you expect can be tricky. If you are importing from abroad you can use sites like Alibaba to find suppliers. Ask your suppliers many questions and ask for samples to make sure the product lives up to your expectation. Check references for your suppliers and make sure you are comfortable with the supplier before you move on. Always have backup suppliers in case anything goes wrong.
Here you can test the market with products. You can list as many products you want from low priced to high priced. Dropshipping is where you sell products that you don’t hold with you. Your supplier holds all the products so risk is low and you just tell the supplier to ship the product directly to your customers when an order comes in. Here you cannot control shipping and it can take up to 60 days for your customer to receive the products.
5] Take great images
Once you have your products it is vital to take great quality images as it one of the first things the customer sees. Great photos portray your product accurately so your customer knows what to expect. Poor photos can lead to lots of returns and complaints. Use supplier images if you can. 12 photos can be uploaded to your eBay listing for free at one time!
6] Pick the right titles
Titles are important and it is how your product is found. Look at titles of competitors and copy their style and format. There are sellers who have been on eBay for years and know how to set a title for a product through trial and error. They would have made the mistakes and known what works and what does not. So use their format to skip past the mistakes. Bad titles can lead to poor rankings for your product and little to no sales.
7] Understand the costs
When selling on eBay there are cost associated with selling your products. Costs like listing fees, selling fees, paypal fees and more. Make sure you know how much eBay and Paypal will take and make adjustments in your prices. Many people do not account for these and it makes a difference when you start selling a lot of products.
8] How much to charge
Look at competition and see how much they charge for their items. Then prices yours competitively. If you have a better product start selling competitively and then raise your prices once your customers know how good your products are. Offering the cheapest pricing options for your products might seem like the best way to get sales on eBay, but you could lose money this way. Use the eBay advanced search
tool to discover how much similar items have been selling for lately.
9] Tracking for postage
Avoid problems by making sure you provide your customers with proof of postage for their peace of mind. If Dropshipping make sure your supplier provides proof of postage for every sale you make. This can be through tracking codes when possible, it is expected these days to get one unless you use royal mail
stamps. This prevents potential scammers from contacting eBay and claiming they never received their orders. That postage proof could save your store if you ever need to challenge a dispute.
10] Customer service
Make sure you look after your customers and be fair with them. Did you ever email or call up a store with a complaint and it was handles swiftly and in the nicest possible way. What impression did that leave on you? Always do your best for your customers and leave a good impression so that you can get repeat sales. They say that you should focus on customer service first, then sales. Look at stores like Zappos
who are customer services oriented and learn from them.